Pricing

Fair pricing, no surprises

Try ScoreStory for free. Not happy, and you haven't had 10 participants yet? Cancel at no cost.

Ongoing research

Customer satisfaction research plan based on participants

A fixed number of participants is included in your plan. Need more? Then you only pay for the participants you actually use.

Essential

€600
€50/ month €500/ year
10 participants per month

  • 120 participants per year included
  • €3.50 per extra participant
Start for free

Plus

€1,500
€125/ month €1,250/ year
50 participants per month

  • 600 participants per year included
  • €3.00 per extra participant
Start for free

Pro

€5,700
€475/ month €4,750/ year
250 participants per month

  • 3,000 participants per year included
  • €2.40 per extra participant
Start for free
Free — 10 participants Try ScoreStory for free. No credit card required. Start for free
Enterprise Need more than 250 participants per month? Get in touch

Choose an annual contract and you get 2 months free.

Annual contract: you pay for 10 months and get 12 months of access. Included participants = 12 × the monthly number.

All prices excl. VAT

With every plan

What's included with every plan?

Free trial

Not happy, and you haven't had 10 participants yet? Cancel at no cost.

Up to 5 users

Add colleagues to the same account for free, including one simple branded layout per organisation.

Single sign-on

Available at an extra cost for organisations that require SSO.

Enterprise on request

Larger volumes or custom requirements? Get in touch for an Enterprise contract.

The small print

Terms & frequently asked questions

What counts as a participant?

A participant is someone who has started the questionnaire and given at least one answer.

How does the annual discount work?

With a 12-month contract you pay for 10 months - two months are free. The number of included participants for the whole year equals 12 times the monthly number of participants in your chosen tier.

What does the fair use policy mean?

To safeguard the quality of conversations, an average interview length of under 15 minutes applies, along with a ratio of fewer than 50 emails sent per participant.

What happens after my free trial?

You get free access for as long as it takes to reach 10 participants. Not for you? Cancel at no cost.

Are the prices shown inclusive or exclusive of VAT?

All prices shown on this page are excl. VAT.

Ready to get started?

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